This Privacy Policy explains how OpenAlon ("OpenAlon", "we", "us", or "our") collects, uses, shares, retains, and otherwise processes information in connection with OpenAlon games, mobile applications, websites, support channels, live events, advertising activities, and related services (collectively, the "Services").
This Privacy Policy covers information processed through the Services themselves. Third-party platforms, app stores, payment processors, social networks, and external websites have their own privacy notices and policies.
Depending on how you interact with the Services, we may collect the following categories of information:
We collect information in the following ways:
We may use information for the following purposes:
Where required by law, including in the EEA, United Kingdom, and Switzerland, we process personal data on one or more of the following grounds: performance of a contract with you, our legitimate interests in operating and improving the Services, your consent, and compliance with legal obligations.
Where consent is required for certain cookies, advertising, or tracking activities, you may withdraw that consent using the relevant in-service controls, device settings, browser settings, or consent tools made available to you.
We may use cookies, local storage, SDKs, pixels, and mobile advertising identifiers to remember settings, authenticate sessions, analyze traffic, measure campaigns, support attribution, detect abuse, and improve player experiences. Depending on your location, you may be able to control some of this processing through cookie banners, browser settings, device privacy controls, or in-app settings.
We may disclose or make information available:
The Services are intended for a global audience. Information may be processed in jurisdictions outside your country or region, including where we or our service providers operate. Where required, we use contractual, organizational, or other legally recognized safeguards for cross-border data transfers.
We retain information for as long as reasonably necessary for service delivery, account administration, security, fraud prevention, analytics, dispute resolution, support, tax and accounting needs, and legal compliance, unless a longer or shorter period is required by law. We may de-identify or aggregate information so that it no longer identifies you.
Depending on your jurisdiction, you may have rights relating to your personal data, such as the right to request access, correction, deletion, restriction, objection, portability, or a copy of certain information. You may also have rights to withdraw consent, manage cookies or advertising settings, or appeal certain decisions.
If you reside in California or another U.S. state with privacy rights, you may have rights to know, access, correct, delete, and opt out of certain disclosures that could be considered "sale" or "sharing" under applicable law. To make a request, contact us using the details below. We may need to verify your identity and may limit or deny requests where permitted by law.
We do not knowingly collect personal information from children where such collection would require parental consent under applicable law. If you believe that a child has provided information inappropriately, please contact us and we will review the matter and take appropriate action.
We use reasonable administrative, technical, and organizational measures designed to protect information processed in connection with the Services. However, no system or method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised effective date, and material changes may be communicated through the Services or by other reasonable means where appropriate. Your continued use of the Services after an updated version becomes effective indicates acceptance of the revised Privacy Policy.
For privacy, data rights, or support inquiries relating to the Services, contact us at: